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From: Karen Shormann (
Subject:         Re: FS: SAXON 7/6 w/ Dive CD
Date: November 14, 2012 at 1:33 pm PST

In Reply to: FS: SAXON 7/6 w/ Dive CD posted by karla costner on October 1, 2012 at 12:20 pm:

Hi There!
My name is Karen Shormann, my husband David and I are the creators/owner of DIVE. You currently have a listing for a used DIVE CD. I am sure you are not aware, but it is actually illegal to sell DIVE CDs that have been opened. All DIVE CDs have an End User License Agreement which grants a NON-Transferable license to the original owner and their immediate family. Therefore it is illegal to sell, loan, or give the CD away after it has been opened.

This policy is required to keep our prices low and protect our customers. Unless you watch all 120 lessons at one sitting there is no way to know if any of the lessons are damaged. Almost all of our tech support calls are for used CDs that are damaged which costs us a lot of money. It also leaves the customer in a very bad position when they receive a CD that is damaged.

Feel free to contact me if you have any questions about this policy and I will be happy to help you. May the Lord richly bless you and your family!

Serving Christ,
Karen Shormann

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